Support

A person reads this inbox.

support@ninesmithsudoku.com

When you write, include your iPhone model, iOS version and the app version. It gets you an answer faster.

Restore a purchase
Open the Premium screen in the app and tap Restore Purchases. Use the Apple ID you bought with.
Cancel or change a subscription
Subscriptions are managed in your App Store account: Settings, your name, Subscriptions. The lifetime plan is a single payment with nothing to cancel.
Refunds
Apple handles refunds. Ask at reportaproblem.apple.com.
Move your progress to a new iPhone
Progress is part of your iCloud backup. Restore the new phone from that backup and your streaks and stats come with it.
Reminders
The app asks once whether you want a daily reminder. You can change your mind in the app's Settings, or in iOS Settings under Notifications.
Delete your data
Deleting the app deletes its data from your phone. There is no account, and no copy on our side to remove.
Press
Writing about Ninesmith? The same address works.

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